Business Travel Solutions
Taking your business Travel to the next level
We have been arranging business and leisure travel for over 45 years and have a highly experienced and knowledgeable team of travel experts. Our track record has demonstrated that clients have accepted the business benefit and strategic value resulting from our consultative approach. We listen to our clients’ requirements and help them to formulate their travel plans accordingly. We truly believe that ‘one size does not fit all’.
Travel is our passion. We work closely with our clients thus forging long term relationships based on mutual trust and clear objectives. Honesty and transparency is the key to this approach with a ‘can do’ attitude. As a client you will receive unbiased and balanced advice.
Our strength is our people - dedicated and experienced business and leisure travel executives who are committed to provide the highest level of service. Our designated account executives handle and oversee each account personally. Our executives will ensure a thorough understanding of every client’s requirements and will take care of all their travel needs, which saves them time to focus on their main business activity.
Personal Touch
Our corporate and private clients stay with us because of our par- excellent customer care, unrivalled service and value for money. Our growth and success continue to come from the recommendations of our clients in an ever-changing travel industry. We are an extension of our clients’ organisation.
We save you money
Our travel executive will assist you in implementing best booking practice so your business is in an excellent position to make savings through smarter travel solutions. ‘We guarantee’ to save you money by providing analysis of your travel trends and also compile and deliver detailed travel reporting for effective cost management.
Training & Technology
We are constantly investing in the training of our team with the latest technology. This ensures that our team remain ahead of the competition and have the best tools and ability to deliver our clients the most relevant bespoke solution for their travel needs.
No Contracts
While other travel management companies may insist on a minimum spend and obligatory contracts, we do things differently. We won’t tie you into a formal agreement or ask you to sign on the ‘dotted line’ unless you would like to. Our business ethos is based on service and we believe that our clients should have a choice.
24/7 Service
As we are truly independent, we never compromise on 24/7 service, offering flexibility and total dedication. Each account has dedicated executives that are available to call upon 24 hours. Wherever you are working in the world we are available anytime to help you with your travel needs.
Flexible Payment Terms
Our relationship with our clients is based on mutual trust. Flexible payment terms are available on request and application*. We can also accept credit/debit card payments, payment by BACS or even by direct debit. After consultation with you, your account executive will advise our terms & conditions and suitable mode of payment.
*Subject to credit checks.
We're Good With Numbers
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45
Years of Experience
26
Qualified Experts
120
Clients Every Year
9
Intl. Partners
About Us
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Our core ethos is to provide outstanding service – it is at the heart of everything we do. We are positively welcoming, professional, competent and committed with teamwork that deals effectively with your enquiries. Our ability to meet and exceed client and traveller expectations is the main reason why we are recognised to be one of the leading Independent Travel Management Company (TMC) in the travel industry.
Being independent doesn’t imply that we do not have global reach. We have preferred partnership status with all the World’s leading airlines and hotels. With the combined spend across all our divisions we have the ability to negotiate the best deals with our partners for the benefit of our clients. Many of our suppliers acknowledge us with annual awards for our sales, but the greatest reward of this is that we can continue to bring the best deals to our customers.
in 2021, we acquired Emerald TMC, a leading travel management company and welcomed their talented staff to our team, utilising the power of our combined experience to improve our customers’ benefit. We have worked on reconnecting with the clients we developed over the past 20 years and developed strategies to enhance new client opportunities.
Our ethos
Client Testimonials
MD and Event Coordinator for
two Multinational Banks
The most important requirements when working within the Financial sector are flexibility followed closely by dependability. Citibond have these abilities in droves and
I have used to the highest degree.
The Team are not phased in any way by multiple changes during the planning stage or last-minute alterations in flight schedules or name changes.
Decision Maker
Pharmaceutical
When organising meetings or conferences, inevitably there have been flight cancellations by airlines, delays and even diversions! To have up-to-date information and the knowledge that Citibond will manage any necessary requirements has helped enormously.
Chief Executive Officer
Tillomed Laboratories Limited
My regular travels to the Far East are
handled with extreme care and I am extremely satisfied with the service I receive. Your personal touch has always impressed me by storing all my likes and dislikes when it comes to travel times, transit times, seat allocation, seat location and my dietary needs.
Contact us
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Email & Phone:
Tel: 0208 206 3630
Address
Suite 28 & 29 Lowther Road
Freetrade House
Stanmore
HA7 1EP
